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National Highways Infra Trust — Disclosure of all complaints including SCORES complaints received by the InvIT on a quarterly basis
NSE 17 hrs ago·20 Jul 2026, 7:35 am
Company NSE
National Highways Infra Trust has announced a new policy to disclose all investor complaints it receives, including those filed through the SCORES platform, on a quarterly basis. This move is aimed at improving transparency and giving investors better visibility into the trust's grievance redressal process.
For investors, this disclosure is a positive step towards greater accountability. By making complaint details public, the trust allows stakeholders to assess how effectively issues are being resolved, which can build confidence in the management's responsiveness and operational standards.
Moving forward, investors should watch the quality of these disclosures. A significant drop in the number of unresolved complaints or a high resolution rate would be a positive sign, while a rising trend in grievances might warrant closer scrutiny of the trust's operations.
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