Positive impactEconomy
Failed UPI, ATM or card payment? Here's when you'll get ₹100 per day for a delayed refund — Key RBI rules explained
Mint 2 hrs ago·18 Oct 2026, 10:36 am
The Reserve Bank of India (RBI) has updated its compensation rules for failed transactions, offering customers up to ₹100 per day if a refund is delayed beyond the standard turnaround time. This applies to failed UPI, card, or ATM transactions. The key rule is that refunds must be processed within the prescribed timelines, which are typically T+1 for card and UPI transactions and T+5 for ATM withdrawals. If the bank fails to credit the money back within this window, the customer is eligible for daily compensation.
This policy matters to investors as it highlights the importance of choosing banks with efficient digital infrastructure and customer service. While the compensation is capped at ₹1,000 per transaction, it serves as a safeguard for consumers. For retail investors, it underscores the need to monitor payment failures and follow up with their banks. If a refund is delayed, customers should lodge a formal complaint with the bank and escalate it to the RBI's grievance redressal mechanism if necessary.
Excerpt from Mint
Failed UPI payments, unsuccessful ATM withdrawals and other payment errors can qualify for ₹ 100 per day in compensation if refunds exceed RBI's prescribed deadlines. Know the T+1 and T+5 rules, how turnaround time is calculated and what to do if your refund is delayed. Suppose you make a UPI payment to a friend or…Read the original at Mint
Key takeaways
- Category: Economy.
- AI reads the tone as positive (potentially bullish) for the stock.
- Assessed as a significant, market-relevant update.
Why it matters
A meaningful update worth tracking. The tone is positive — historically associated with upward pressure, though not predictive. Use the price and stock snapshot to gauge how the market is responding.
