IndiGrid Infrastructure Trust — Disclosure of all complaints including SCORES complaints received by the InvIT on a quarterly basis

IndiGrid Infrastructure Trust has disclosed its quarterly investor grievance report, detailing all complaints received, including those via the SCORES portal. This transparency is a standard regulatory requirement for InvITs, aiming to keep unitholders informed about the resolution of their concerns.

For investors, this update is a routine check on the trust's operational health. It signals that the asset manager is actively addressing unitholder queries, which is crucial for maintaining confidence in the management of infrastructure assets.

Moving forward, investors should monitor the trend in complaint resolution times and the total number of unresolved issues. A consistent decline in grievances would indicate improved investor service standards, while a rise might warrant closer attention to the trust's communication and operational efficiency.