Neutral impactSector

IRDAI’s Fight Against Excessive Insurance Commissions

Economic Times 1 hr ago·2 Oct 2026, 3:22 am

For the last 25 years, since the sector was opened to private companies, we have only spoken about how penetration is low and how we can sell more. But we have put very little focus on whether customers truly understand the products and whether they know what to expect from them. It's not that the companies didn't try, but they didn't try enough, as the focus was more on sales.

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IRDAI’s Fight Against Excessive Insurance Commissions