Neutral impactEconomy
IT services not out of the woods yet as investors remain split over AI impact, Capgemini CEO says
CNBC-TV18 2 hrs ago·4 Sept 2026, 12:25 pm
Aiman Ezzat, the CEO of French IT giant Capgemini, has warned that the global IT services sector is still facing uncertainty. He noted that investors are currently divided on the future of the industry, specifically regarding the impact of Artificial Intelligence. Some believe AI will reduce the need for human workers, while others see it as a massive opportunity for new growth.
This debate is crucial for investors because the IT services industry is a major driver of the Indian economy. If AI truly transforms the sector, it could reshape how companies operate and hire. For now, the mixed signals mean the market is cautious, keeping valuations in check despite the long-term promise of the technology.
Investors should watch for quarterly earnings reports from major IT firms to see if the industry can resolve this debate. If companies successfully demonstrate how AI boosts productivity and creates new services, confidence may return. However, if cost-cutting measures continue to dominate, the sector may face further headwinds in the near term.
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